Privacy Policy

At ION, we prioritize your privacy and are committed to safeguarding your personal information. Please review the following policy to understand our practices regarding the collection, use, and protection of your data.

Collection of Personally Identifiable Information (PII) and Other Information

ION collects only the essential information required to process your orders, improve your shopping experience, and communicate with you effectively. This may include your name, address, email, phone number, and payment details. We may also gather non-personal data such as your IP address, browser type, and browsing behavior to enhance our services.

Credit Card, Debit Card, and Banking Information

We do not store any of your credit card, debit card, or banking information. All transactions are securely processed by trusted payment gateways, ensuring the safety of your financial details.

Registration

To access certain features on our website, you may need to register and create an account. It is your responsibility to keep your password secure. If you believe your account has been compromised, please change your password immediately.

Cookies and Tracking Technologies

ION uses cookies and similar technologies to personalize your experience on our website. These tools help us analyze web traffic, store your preferences, and offer you tailored content. You can choose to decline cookies through your browser settings, but this may affect your ability to use certain features on our site.

Use of Your Personal Information

Your personal information is used to fulfill orders, provide customer support, and send you updates about our products and services. We may also use your data to improve our offerings and detect any fraudulent activities. You can opt out of marketing communications at any time.

Sharing of Personal Information

We do not sell, trade, or share your personal information with third parties, except as necessary to provide our services or comply with legal obligations. This may include sharing data with payment processors, shipping companies, and other service providers who assist us in operating our website.

Security

ION takes the security of your data seriously. We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure.

Your Consent

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy. If you have any questions or concerns, please contact us at customersupport@ionfragrances.com.

Policy Changes

We may update our Privacy Policy from time to time. Please review this page periodically to stay informed about any changes. Continued use of our website constitutes your agreement to the updated policy.